Question 1

For how long can I smell train?

Accepted Answer

The smell training program is two months, but you can continue for a longer period if you have additional smell training plugs.

Question 2

For how long time shall I wear each nose plug?

Accepted Answer

Each plug shall be used for ten minutes each. Do not re-use product, single use only.

Question 3

Can I use the product when pregnant?

Accepted Answer

The product can be used by pregnant women. Always consult your doctor before using the product if you are sensitive to any of the product ingredients.

Question 4

Does the app work with "Do not disturb" mode on?

Accepted Answer

Yes it does. You will still get calendar notifications, however without sound and vibration.

Question 5

How do I share my data?

Accepted Answer

You can share your data at any time by pressing the “share my data” icon on the bottom of your statistics page.

Question 6

Can I share my data?

Accepted Answer

You can always go to your statistics page and press “export” if you need to extract your data.

Question 7

How do I purchase more scents?

Accepted Answer

Go to the “Training” page and scroll to the bottom to find the link to the webpage.

Question 8

How do I reset my password?

Accepted Answer

Go to the settings page and press “Change password”.

Question 9

Which languages are supported?

Accepted Answer

The app is currently supporting English and German. More languages will be supported in the future.

Question 10

Terms of service?

Accepted Answer

You can read them here.

Question 11

Privacy policy?

Accepted Answer

You can read it here.

Question 12

How do I delete my data?

Accepted Answer

Go to this site and fill in your request.

FAQ de l'application d'entraînement olfactif

Application d'entraînement olfactif