Terms of Use

The website and services are provided by NoseOption AB (556861-2294), a wholly owned subsidiary of Nosa Plugs AB (publ), Surbrunnsgatan 42, 113 48 Stockholm, Sweden ("NOSA", "we").

By using the website, the app or our contact channels you accept these terms. If you do not accept them, please do not use the services.

Website content is general information about NOSA and our products. It does not replace advice from a doctor or other healthcare professional. Always read the instructions for use before using a product.

We aim to keep information accurate and up to date but give no guarantees. Prices and availability may change. Purchases are made from retailers, such as Amazon, under their terms.

Texts, images, logos, trademarks and other material on the website and in the app belong to NOSA or our licensors. You may not copy, distribute or use the material commercially without our written consent. Material in our media bank may be used for editorial coverage of NOSA.

The app is downloaded from the App Store or Google Play and is also subject to each store's terms. The app is an aid for smell training and does not diagnose or replace care.

Well-being information you record in the app is processed only with your consent, as described in our privacy policy. You can stop using the app at any time and request deletion of your data.

When you email us or submit a form we process the information you provide (such as name, email, company and message) to answer and handle your request. Please avoid sending sensitive health information unnecessarily.

We keep requests for as long as needed to handle them and to meet legal requirements.

The chatbot is an AI assistant that answers questions based on the information on the website. Answers are generated automatically and may contain errors. They are not medical advice.

Conversations are stored by us so we can improve the service and follow up requests. If you ask the chatbot to send us a request, it only does so after you explicitly confirm. Do not enter sensitive personal data in the chat.

We use necessary cookies and browser storage for the website to work, for example to remember your language, your cookie choice and your chat conversation. These do not require consent.

Visitor statistics and embedded third-party content (such as YouTube and share price tools) are only used if you have given consent. You can change or withdraw your consent at any time.

• Necessary: language, cookie choice, sign-in and chat
• Statistics: anonymised visits, clicks and page views (consent only)
• Third party: videos and share price tools (consent only)

To the extent permitted by law, NOSA is not liable for indirect damage or loss arising from use of the website, the app or the chatbot. Links to external websites are for your convenience; we are not responsible for their content.

We may update these terms. The latest version is always available on this page.

Swedish law applies. Disputes are settled by Swedish general courts. Questions about these terms can be sent to info@nosaplugs.com.